This Privacy Policy describes how Inbox-0 (“Inbox-0,” “we,” “us” or “our”) collects, uses, shares, and stores personal information of users (“you” or “your”) who visit our website at www.inbox-0.com (the “Site”) or otherwise use our products and services (collectively, the “Services”). This Privacy Policy applies to all users of our Services.
Collection of Personal Information
Information You Provide Directly to Us
We collect information you provide directly to us, including:
- Contact information, such as your first and last name, email address, postal address, and telephone number when you create an account or make purchases.
- Profile information you provide for your user account, such as a username, password, interests, picture, and biography.
- Communications you send to us, such as feedback and questions submitted through forms on our Site or communications sent to our customer service team.
- Payment information, such as credit card details, billing address, and other payment account information when you make purchases on our Site.
- Information in correspondence, chats, disputes, calls, etc. with our support team and others.
- Demographic information, such as your age, gender and country.
- Any other personal information you choose to provide.
In addition, Inbox-0 employs various tracking and analytics technologies aimed at understanding site traffic patterns better. Specifically:
- Device information about the computer or mobile device you use to access our Services, including IP address, geolocation data, unique device identifiers, browsing data, mobile network data, and the device’s operating system and version.
- Usage data about your activity on our Site, including access times, pages views, links clicked, and the page you visited before navigating to our Site.
- Information about your approximate location as determined through your device’s IP address. We use this information to customize content for your location.
- Analytics data to better understand how site visitors use and interact with our Site. This may include cookies as well.
Use of Personal Information
We use your personal information for the following purposes:
- Provide, maintain, improve and develop our Services;
- Establish and maintain your user profile on our platform;
- Enable your access to and use of the Services;
- Operate, protect, improve and optimize our Site and experience, such as by performing analytics and conducting research;
- Send you confirmations, updates, security alerts, support and administrative messages, marketing communications and other service-related messages;
- Administer referral programs, rewards, surveys, sweepstakes, contests or other promotional activities or events sponsored or managed by Inbox-0 or its third-party partners;
- Link or combine information we collect from or about you;
- Carry out any other purpose or reason for which the information was collected.
Sharing and Disclosure of Personal Information
We share or disclose your personal information in the following limited circumstances:
Vendors and Service Providers
We may share your personal information with vendors and service providers retained in connection with the provision of the Services. Examples include companies that provide website development, IT services, customer service support and those that assist us with marketing initiatives.
Business Partners
In certain situations, businesses work with Inbox-0 to provide content or features for our Site and Services. For example, other companies may operate or feature on our Site via sponsorship or advertising arrangements. These business partners have access to your personal information for use for their own marketing and analytics purposes.
We display targeted advertisements based on personal information. Advertisers have access to aggregate information only, but that information may include your personal information in hashed, non-human readable form.
As Required by Law
In certain situations, Inbox-0 may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Additionally, we may disclose your personal information to enforce our agreements with you, and to investigate, mitigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or violations of this Privacy Policy.
Business Transfers
Your personal information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets.
With Your Consent
We may share your personal information for any other purposes disclosed to you at the time of collection with your consent.
Your Choices and Rights
Marketing Communications
You can opt out from receiving marketing and promotional communications from Inbox-0 by using the unsubscribe link within each email or changing your notification settings within your account. You will still receive administrative and transactional messages regarding the Services even if you opt out from promotional emails.
Access or Update Information
If you have registered for an account with us, you may review and update certain account information by logging into your account and accessing your account settings. Contact us if you need any assistance.
Delete Information
You may request deletion of certain personal information maintained about you by contacting as described below. We will ensure deletion in accordance with applicable laws, however, note we may be required to retain certain information for recordkeeping purposes, to complete transactions or to comply with our legal obligations.
California Resident Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) regarding your personal information, subject to certain limitations and exceptions. These include:
- Right to Know. You have a right to know what personal information we have collected, used, disclosed and sold about you in the preceding 12 months.
- Right to Request Deletion. You have a right to request deletion of your personal information maintained by Inbox-0.
- Right to Non-Discrimination. We will not discriminate against you for exercising your rights under CCPA and this Privacy Policy.
We will acknowledge and verify requests submitted under CCPA in accordance with legal requirements. Note that we do not offer financial incentives in exchange for retaining or selling your personal information.
Data Security
The security of your personal information is extremely important to us. We follow generally accepted standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession.
We store personal information only for as long as necessary for the purpose collected, after which it is safely destroyed or anonymized. Our data security safeguards include review of our information collection, storage and processing practices, including physical security measures, to prevent unauthorized access to systems where we store your data.
While we strive to protect your personal information, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If we learn of a security systems breach, we will take reasonable steps to notify you so that you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements and other factors. Unless otherwise required by law, changes to this Privacy Policy will take effect when posted on our Site. Your continued use of our Services or provision of further personal information to us once the updated Privacy Policy is in effect constitutes your acceptance of the revised Privacy Policy.
If we make any material changes to how we collect, use or share your personal information that negatively impact you, we will endeavor to provide advance notice by email or through the Services and seek your consent if required by law.
Notice to End Users
While we take steps to confirm that third party product and service providers who work with us take privacy seriously and comply with legal requirements, we cannot guarantee compliance of third parties. As such, we encourage you to inform yourself of the privacy policies and practices of any third parties you engage with.
Notice to California Residents
California Civil Code section 1798.83 requires certain businesses to display a notice to California customers about the sharing of their personal information in response to a valid legal process from a governmental entity. We share such personal information disclosed by business customers only pursuant to valid legal process.